Cancel Your Plan

We're sorry to see you considering leaving. Take 30 seconds to tell us what happened — and see a one-time offer to stay — before you cancel.

Cancellation Policy

You can cancel your Train Collective membership or coaching at any time — no phone calls or hoops.

App Membership

• Month-to-month, cancel anytime — there's no lock-in.
• Cancel before your next billing date to avoid the next charge. You'll keep access through the end of the period you've already paid for.

1:1 Coaching

• 1:1 coaching runs on prepaid terms that auto-renew. To stop a renewal, complete the form above or email [email protected] before your term renews.
• Specific cancellation and refund terms for your plan are described in your coaching agreement and at checkout.

Billing & Contact

Payments are processed securely by Stripe. For any cancellation or billing question, email [email protected]. To stop text messages, reply STOP to any text. See our Privacy Policy and Terms.